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Privacy Policy

Effective Date: November 11, 2018

ZiggDig Inc. (“ZiggDig,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or make a purchase from ziggdig.com (the “Site”).


1. Information We Collect

a) Device Information

When you visit the Site, we automatically collect information such as:

  • Browser type, IP address, and time zone

  • Cookies stored on your device

  • Pages, products, or search terms you view

  • Referring websites and how you interact with the Site

Technologies we use:

  • Cookies (small data files placed on your device)

  • Log files (track actions on the Site, including IP, browser type, ISP, and timestamps)

  • Web beacons, tags, and pixels (electronic files that track browsing behavior)

b) Order Information

When you make or attempt to make a purchase, we collect:

  • Name, billing/shipping address, phone number, and email

  • Payment details (processed securely by third-party providers)

  • Social media information (if provided during checkout/login)

c) Definition

“Personal Information” in this policy refers to both Device Information and Order Information.


2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders (including payments, shipping, invoices, confirmations)

  • Communicate with you about your order or inquiries

  • Detect, investigate, and prevent fraud or security issues

  • Improve our Site, services, and marketing

  • Provide personalized content, promotions, and advertising (when in line with your preferences)


3. Sharing of Personal Information

We share your information only as needed to operate our Site and services:

  • Service providers: Shopify (website hosting), Google Analytics (site analytics), and other tools essential to run our business.

  • Compliance: To comply with laws, regulations, subpoenas, or lawful requests.

  • Defranco Hub Network: Your information may be shared within ZiggDig Inc. and its parent/affiliated entities under Defranco Enterprises (“Defranco Hub”).

We do not sell your personal information to third parties.


4. Behavioural Advertising & Cookies

We use cookies and related technologies to deliver tailored advertising and improve your experience. Examples:

You can also opt out of targeted advertising through the Digital Advertising Alliance.

For more on cookies and your choices, see our Cookies Policy.


5. Do Not Track

We do not alter our Site’s data collection practices when we see a Do Not Track (DNT) signal.


6. Your Rights

Depending on your location:

  • Canada (PIPEDA): You may request access to, or correction of, your personal data.

  • Europe (GDPR): You may request access, correction, deletion, restriction, or portability of your personal data. You may also object to processing in certain cases.

  • California (CCPA/CPRA): Residents may request to know what personal information we collect, request deletion, and opt out of sale/sharing of data.

To exercise these rights, contact us (see below).


7. Data Retention

We retain Order Information as long as needed for business purposes or as required by law, unless you request deletion.


8. Security

We use technical and organizational safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.


9. Changes to this Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Effective Date.”


10. Contact Us

For questions or requests regarding this Privacy Policy:

ZiggDig Inc. – Head Office
ATTN: Policy Compliance – Peter Yang
171-509 Commissioners Rd W
London, Ontario, Canada N6J 1Y5
📧 [email protected]

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