Design - Wholesale - Distribution

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Terms of Use

Effective Date: November 11, 2018

Welcome to ziggdig.com (the “Site”). This website is operated by ZiggDig Inc. (“ZiggDig,” “we,” “our,” or “us”). By accessing, browsing, or using the Site, you agree to be bound by these Terms of Use (the “Terms”). If you do not agree, you may not use the Site.


1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site or place orders. By using the Site, you represent that you meet these requirements.


2. Use of the Site

You agree to:

  • Use the Site only for lawful purposes

  • Not attempt to disrupt, hack, or damage the Site or its services

  • Not reproduce, duplicate, copy, sell, or exploit any portion of the Site without our written permission

We may suspend or terminate your access to the Site if you violate these Terms.


3. Products & Orders

  • All product descriptions, images, pricing, and availability are subject to change without notice.

  • We reserve the right to refuse or cancel any order, limit quantities, or restrict sales at our discretion.

  • Orders are not final until confirmed by us. Payment must be completed before shipping.

  • Wholesale or bulk purchases may require additional verification or agreements.


4. Pricing & Payment

  • Prices are listed in Canadian dollars unless otherwise stated.

  • Taxes and shipping charges apply where required.

  • Accepted payment methods are shown at checkout. By submitting payment information, you represent and warrant that you are authorized to use the chosen method.


5. Shipping & Delivery

  • We ship to the locations listed on our Site.

  • Delivery times are estimates only and not guaranteed.

  • Risk of loss passes to you upon our delivery of the order to the carrier.


6. Returns & Refunds

Our return and refund policy is described on the Site and may be updated from time to time. Certain products (e.g., clearance, perishable, or hygiene products) may be non-returnable.


7. Intellectual Property

  • All content on the Site—including text, images, logos, graphics, videos, product descriptions, and software—is owned by or licensed to ZiggDig.

  • You may not copy, reproduce, modify, distribute, display, or create derivative works without our written consent.

  • Trademarks, brand names, and licensed product imagery belong to their respective owners.


8. Third-Party Services & Links

The Site may link to third-party services (e.g., payment processors, analytics, shipping providers). We are not responsible for their practices, policies, or content. Use of third-party services is at your own risk.


9. Disclaimer of Warranties

The Site and all products/services are provided “as is” and “as available” without warranties of any kind, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.


10. Limitation of Liability

To the fullest extent permitted by law:

  • ZiggDig shall not be liable for indirect, incidental, special, or consequential damages, including lost profits or data, arising from your use of the Site or products.

  • Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.


11. Indemnification

You agree to indemnify and hold harmless ZiggDig, its affiliates (including the Defranco Hub network), officers, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.


12. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes shall be resolved exclusively in the courts of Ontario, Canada.


13. Changes to Terms

We may update these Terms at any time by posting the revised version on this page. Continued use of the Site after changes constitutes acceptance of the updated Terms.


14. Contact Us

For questions about these Terms, please contact:

ZiggDig Inc. – Head Office
171-509 Commissioners Rd W, #171
London, Ontario, Canada N6J 1Y5
📧 [email protected]

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